- Report: #45154
Complaint Review: Aol - Internet
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Author Not Confirmed
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Aol
www.aol.com Internet, U.S.A.
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Aol America Online victimized many consumers Internet
I signed up for a "free" trial offer with AOL.Their customer service sucks, their tech support is even worse. When I moved it took me 45 mins to find out they had no local number here, and an additional hour and a half to cancel. Since I was still under the "free" trial I was told I would not be billed. Almost 2 months later I get a bank statement showing that they took out 79.99 not once but three times. I called AOL and they told me that it was cancelled and should not have debited my acct well, on 12-26-2002, 1-21-2003 and 1-22-2003 It went thru my bank and my "free" membership wasnt supposed to be over until 2-8-2003. So over a month before my memebership was up I was charged for it. How is this legal. I cant afford to pay for their mistakes, not to mention I shouldn't have too.
Sally
Peebles, Ohio
U.S.A.
Sally
Peebles, Ohio
U.S.A.
