- Report: #206829
Complaint Review: AOL - Internet
-
Author Confirmed
Why?
AOL
World Wide Web Internet, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AOL Stole Money From My Bank Card Account. Turning A Deaf Ear To All My Complaints And Notifications. After canceling antivirus extras, bill returned to 15.99 for one month, then up to higher rate Internet
My ISP is AOL, correction... was AOL. My dial up connection cost 15.99 a month. Then after subscribing to their sugested option of antivirus for about six months, upping my bill to 18.48 a month, I received an email from aol's antivirus supplier requesting an extra 30 for continuation. As I was not made aware of any extra payments, I canceled this service following their proceedure and my bill returned to 15.99 the following month. This was about march earlier this year, 2006.
Eversince the bill has returned, unauthorised, to 18.48 a month. As I do not pay as much attention to my bank statements as I should do, I have only just discovered this deception. AS of yet I have no encouragement that I will be refunded.
Kevin
Barking
United Kingdom
Click here to read other Rip Off Reports on AOL
Eversince the bill has returned, unauthorised, to 18.48 a month. As I do not pay as much attention to my bank statements as I should do, I have only just discovered this deception. AS of yet I have no encouragement that I will be refunded.
Kevin
Barking
United Kingdom
Click here to read other Rip Off Reports on AOL
1 Updates & Rebuttals
Maureen P
Manorville, LI,New York,
U.S.A.
AOL SUCKS
#2Consumer Comment
Thu, August 24, 2006
Aol sucks!!! I got rid of them almost 4 years now. Try changing to xxx if you have it in your area. Its actually cheaper. I pre pay for 1 year @ $79.00 US dollars at a time as i have DSL. sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
