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  • Report:  #163536

Complaint Review: AP9*PassporToFun - AP9*TodaysEscapes - Internet

Reported By:
- San Diego, California,
Submitted:
Updated:

AP9*PassporToFun - AP9*TodaysEscapes
http://www.todaysescapes-program.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Going over my credit card statement I found that I've been charged by AP9*PASSPORTTOFUN and AP9*TODAYSESCAPES. The first time I didn't think much of it because I thought that it my have been for a book or something I bought at amazon.com and that was just the name of the seller and I didn't look into it in more detail.

Around the same time I was hardly using that credit card anymore and had all my bills directed to another card. I should have paid more attention and checked my balance more often!

Not only was I charged $12.95 for each of these services for about 4 months but because of my balance being so close to my credit limit, I was also charged overdraft and late payment fees when the balance finally did go over the limit because of those charges!

After spending some time on this website today I've learned a great deal about how stupid I acted with my credit card. And after seeing some of the reports about BankOne (which is the bank issuing my credit card) I see a pattern with this same kind of problem. So my next step will be to talk to my bank lady at BankOne to get my money back.

I have placed several orders with VistaPrint in the past and was very happy with their service, until now. Finally I know who caused a big part of the problem!

I guess it would be altogether smarter just to get business cards and return address labels from somebody else who doesn't send you through lots of different offer-pages before you can finally check out completely after you've placed an order. Then there's not the possibility of being tricked into getting something you didn't want.

Since I'm planning to close my account with BankOne anyway I guess I'll be well off to just block that credit card altogether and pay off the remaining balance.

hello from

San Diego, California
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


1 Updates & Rebuttals

Daniel

San Diego,
California,
U.S.A.
just got off the phone with BankOne. they were very helpful!

#2Author of original report

Mon, November 07, 2005

ok, since i've written my report here on the website i've spoken to the fraud department at BankOne and they were very helpful. the nice lady said that the fraudulent charges in question will be reversed and they will investigate this case. she also closed the account and advised me to cut up my credit card which i did. i've also emailed the customer service at AP9*PassporToFun and said that they've charged me for something i didn't want and asked nicely how i can get out of this mess. here's the the answer i got: "I apologize for any misunderstanding.Your membership record indicates that you agreed to try Passport to Fun during a purchase made on the Vistaprint website. For the order to be processed, you were required to enter and confirm your email address. Additionally, by accepting the trial membership, you agreed to be enrolled using the billing source that you authorized and that after the trial membership period, you would be billed the program fee. Offer details were presented to you on the offer page at the time of enrollment. If you are not completely satisfied with the program, you can cancel at any time. Before you decide, please take a moment to review the program and money-saving benefit information that was sent to you upon enrollment. You may access your benefits immediately online at http://www.dealpass.com Simply log in using your membership number,461130565 and zip code. If you are not completely satisfied or find that Passport to Fun is not for you, you may cancel your membership at anytime. If you wish to cancel your membership at a later date, please call us, toll-free at 1-888-840-6303. Representatives are available Monday through Friday from 7 a.m. to 9 p.m. and on Saturday, from 7 a.m. to 4 p.m. CST. Thank you, Beth Member Savings Team" i really cannot remember any time that i was on the VistaPrint website and "agreed to try Passport to Fun". i also wonder were exactly it was that i was "required to enter and confirm your email address" or "agreed to be enrolled using the billing source that you authorized and that after the trial membership period, you would be billed the program fee". and i'm still wondering where "Offer details were presented to you on the offer page at the time of enrollment"... of course i'm not completely satisfied..so i'm gonna put an end to this nonsense!

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