- Report: #885118
Complaint Review: Apollo Gate - Internet Internet
Reported By:
Gate Master -
, Indiana, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Apollo Gate
San Antonio, TX Internet, Internet, United States of America
Phone:
Web:
www.apollogate.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Apollo Gate Nice Spa Gate opener / Wrong instructions / Tech support that cusses and abuses cleints / no refund Internet, Internet
Apollo Gate - abusive to clients - not helpful - you buy from them you will lose
If you are considering buying a gate system, like an Apollo, make sure to check out their instruction manual and make a test call to their technical support before you buy.
I purchased a gate system from Apollo / Nice Spa and paid approx $2500 for it. The system seems built well, but everything went bad when I was forced to deal with Apollo's tech support in the USA (maybe the call was routed south of the border). Apollo's tech support will actually use expletives and even call client names... They were VERY RUDE and unhelpful, especially Christopher. So, If you are a masochist and like to be abused, buy Apollo. In the end they make a fairly good machine, but support and instruction are absolutely terrible. Look around and consider buying something else.
If you are considering buying a gate system, like an Apollo, make sure to check out their instruction manual and make a test call to their technical support before you buy.
I purchased a gate system from Apollo / Nice Spa and paid approx $2500 for it. The system seems built well, but everything went bad when I was forced to deal with Apollo's tech support in the USA (maybe the call was routed south of the border). Apollo's tech support will actually use expletives and even call client names... They were VERY RUDE and unhelpful, especially Christopher. So, If you are a masochist and like to be abused, buy Apollo. In the end they make a fairly good machine, but support and instruction are absolutely terrible. Look around and consider buying something else.
1 Updates & Rebuttals
Gate Master
United States of AmericaApollo Gates / Abusive to clients / Expensive Torture
#2Author of original report
Sun, May 20, 2012
Apollo Gate - abusive to clients - not helpful - you buy from them you will lose. If you are considering buying a gate system, like an Apollo, make sure to check out their instruction manual and make a test call to their technical support before you buy. I purchased a gate system from Apollo / Nice Spa and paid approx $2500 for it. The system seems built well, but everything went bad when I was forced to deal with Apollo's tech support in the USA (maybe the call was routed south of the border). Apollo's tech support will actually use expletives and even call client names... They were VERY RUDE and unhelpful, especially Christopher. So, If you are a masochist and like to be abused, buy Apollo. In the end they make a fairly good machine, but support and instruction are absolutely terrible. Look around and consider buying something else.
