- Report: #1222070
Complaint Review: Apple - Nationwide
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Author Not Confirmed
Why?
Apple
Nationwide, USA
Web:
www.apple.com
Categories:
Business Rating:
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Apple Iphone 6 Plus - Never Buy It Global presence Nationwide
I am a Brazilian resident, I started using Iphones a few years back. I was really really excited to have the new Apple Iphone 6 Plus and while in NYC/USA, entered their exchange program giving my old Iphone 5S in exchange for a new Iphone 6 Plus. Bad decision.
1. The iphone 6 Plus batteries don´t last or are dramatically worse than any other competitor such as Samsung (specially when have app like waze on).
2. The iphone bends when you sit for a longer period of time and the iphone is in your pocket.
The worse and the main point of this report - the Iphone 6 Plus is extremelly fragile. At the launch, they said it was more robust and the glass difficult to break. Another lie. My iphone felt from 1meter/3.3ft into the floor and the front panel glass got smashed.
I paid roughly $500 for unblocked phone under the exchange program. I went to the Apple store in Brazil to try to get the glass front panel fixed: price R$1400,00 (U$456). I went to the Apple store in UK to try the same procedure who informed that not only I had to replace the glass but also the the strutcure and dents were damaged: cost to repair British Pounds 249,00 (U$364). This is simply not acceptable to put in the market such a bad quality product, extremelly fragile - and charge a fortune when a repair needs to be done.
I would not recommend the new Apple iphone 6 plus to anyone.
