Honestnsimple
San Antonio,#2Consumer Comment
Fri, May 15, 2009
I completely understand where you are coming from. The technician did a horrible job of fixing your alarm system. I don't see, however, why the whole company is blamed for this technicians error. It's obviously a bad employee to blame. I have an apx alarm and I love it. The customer service is awesome. They always make sure someone comes out quickly or fix it over the phone. Yeah sometimes problems occur but they make sure i know about it and fix it asap. I feel much more protected now with this alarm system and I got it for free too. Sorry about your bad experience but that doesn't make the company a scam.
Honestnsimple
San Antonio,#3Consumer Comment
Fri, May 15, 2009
I completely understand where you are coming from. The technician did a horrible job of fixing your alarm system. I don't see, however, why the whole company is blamed for this technicians error. It's obviously a bad employee to blame. I have an apx alarm and I love it. The customer service is awesome. They always make sure someone comes out quickly or fix it over the phone. Yeah sometimes problems occur but they make sure i know about it and fix it asap. I feel much more protected now with this alarm system and I got it for free too. Sorry about your bad experience but that doesn't make the company a scam.
Honestnsimple
San Antonio,#4Consumer Comment
Fri, May 15, 2009
I completely understand where you are coming from. The technician did a horrible job of fixing your alarm system. I don't see, however, why the whole company is blamed for this technicians error. It's obviously a bad employee to blame. I have an apx alarm and I love it. The customer service is awesome. They always make sure someone comes out quickly or fix it over the phone. Yeah sometimes problems occur but they make sure i know about it and fix it asap. I feel much more protected now with this alarm system and I got it for free too. Sorry about your bad experience but that doesn't make the company a scam.
Honestnsimple
San Antonio,#5Consumer Comment
Fri, May 15, 2009
I completely understand where you are coming from. The technician did a horrible job of fixing your alarm system. I don't see, however, why the whole company is blamed for this technicians error. It's obviously a bad employee to blame. I have an apx alarm and I love it. The customer service is awesome. They always make sure someone comes out quickly or fix it over the phone. Yeah sometimes problems occur but they make sure i know about it and fix it asap. I feel much more protected now with this alarm system and I got it for free too. Sorry about your bad experience but that doesn't make the company a scam.
Truth
Springville,#6Consumer Comment
Thu, May 07, 2009
The truth is the system does not belong to the company! When you sign the contract you have 3 days to cancel at which point the company can get their system back, however after the 3 days you have been given a free system and have agreed to pay for the contract. The truth is that no matter, working or not you are still in a contract. I have spoken with several lawyers about contracts for security companies and they have advised many people to watch out for security contracts. Security contracts are some of the most binding and potentially life altering contracts. However once you have the system in your home for more than 3 days it is yours
Inspector
Tobyhanna,#7Consumer Comment
Thu, April 09, 2009
It belongs to them, you only lease it. However, I doubt that they will. They will continue to seek monies owed on the contract you signed. They will also effect your credit. You can remove the equipment and put it in a box for them if you do not want them in your house.