- Report: #1292932
Complaint Review: AquaVida Water LLC. - Houston Texas
Reported By:
AQUAVIDA WATER LLC BEWARE! -
Houston, Texas, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
AquaVida Water LLC.
10060 west rd suite 201 Houston, 77064 Texas, USA
Phone:
2814693000
Web:
Www.save25houston.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AquaVida Water LLC. Calvin enderli sr, cal, Aquavida, aquavida water llc. , Calvin enderli jr. BEWARE Crappy system, crappy communication, even worse when u need a service call! Houston Texas
Where do I start , I purchased a system from the son of the owner from Aquavida Water LLC I was lied to when I purchased almost 1 / 2 years ago. I knew I had bad water and I liked the sales guy, I was told I would get a soap package deal that was good for 5 years, I was told it was only going to be 4,997 then the guy shows up to install the system wants me to sign off on the paperwork and the price on there is 7999? He told me I was upgraded, the system first night starts leaki ng called the guy who put the system in he said I would have to pay cash $100 so I called the office, the lady told me she couldn't find any paperwork she would call me back. I waited two days and stI'll nothing I sent a letter to cancel the deal period the owner calls me and they upgraded me to the too system and apologized,
they brought out a basket of 1,000 dollar savings and it was a card for coupons I tried using and stated it had already been used. I immediately told Calvin he said someone used it and I needed to find out who? My display is working I've called and emailed no response for almost 8 months, had a leak in the kitchen from the system under the counter, my dishwasher has been backed up and waiting for Aquavida to find a time to pencil me in to get my problem fixed, I just called another puronics local dealer and they came out fixed me up , my line were tied into the refrigerator lines and under the counter was rigged up very dissatisfied with the service and equipment! There are several other puronics dealers here I'm houston please don't call these cheap low down liars. It will be the worst mistake EVER!
1 Updates & Rebuttals
Mgmt
Kingwood,Texas,
USA
The Real Truth to Unanimous Customer?
#2REBUTTAL Owner of company
Wed, August 16, 2017
Very sad that we have 100s of satisfied ☺ customers and a ex employe post cheap like this A+ at BBB over received many awards for excellence customer satisfaction if we have a problem we fix it our customers always come first (very sad terminated x workers can post b.s. with no name or contact nice try James W. ) we will continue to strive and always maintain integrity and commitment to every one of our customers they are like family and will continue to do so on the future ...(please take note of pricing. 4997 to 7999 do the math this is a lie and very big price difference )??? Fact we have never prices units 4997 in all of the years doing buisness 4990 maybe our units vary in price depending on the product that you and family receive ! Proud A+++BBB for a reason and will remain good status always thanks for reading.C.E.
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