A few weeks ago I was trying to obtain legal documents and I was directed to Archives.com. I entered all the correct information they ask for and after I entered it the document I was looking for popped up. After it popped up the site then ask me for credit card information. I entered my credit card info and then it said failed attept.
I then logged into my credit card site to see if I could see the charge. The credit card site DID take the charge and Archives.com says they never received it. I had to file a dispute with credit card company and wait a month now to get my money back. I called my credit card company today and they said that Archives.com DID TAKE THE MONEY and it will be another 6 weeks before they can give me the money back.
I HAVE NEVER RECEIVED THE SERVICE I WAS ASKING FROM ARCHIVES.COM. The customer service was rude. I would not purchase any services from archives.com.