- Report: #301251
Complaint Review: Arco - Mill Valley California
-
Author Confirmed
Why?
Arco
251 Shoreline Hwy Mill Valley, 94941 California, U.S.A.
Phone:
415-383-6969
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Arco Fraud Holding My $75 on Debit Card Mill Valley California
I paid for $12.92 worth of gas on my debit card at this Arco station. When I got home I found that Arco is holding $75.00 of my money. My $12.92 transaction is completed, but the $75 is 'pending'. This is costing me money I have to use, and fortunately I had $75 in my account to cover this. This is BS and I want my money back right now.
vasquezthegreat
Cotati, California
U.S.A.
vasquezthegreat
Cotati, California
U.S.A.
2 Updates & Rebuttals
Vasquezthegreat
Cotati,California,
U.S.A.
Thanks
#2Author of original report
Fri, January 18, 2008
Thanks, now I know. I won't purchase gas from Arco anymore. Or use the stupid stone age debit machine where you have to walk to the middle of the station to enter your pin.
Sarah
Nashville,Tennessee,
U.S.A.
That's common practice
#3Consumer Suggestion
Fri, January 18, 2008
All gas stations put some sort of hold on a credit or debit card purchase of gas. They do it to safeguard has become a valuable item. Some of the holds will go away right after your transaction is complete. However, some last for hours or even a couple of days. They will release your money. The only reason that they do it is to make sure you have enough money to purchase the gas. You swipe your card at the pump BEFORE you pump the gas. The computer in the pump doesn't know if you're buying one gallon or fifteen. It has to make sure that your account can cover it either way. I agree that $75 is a bit excessive, but I promise you'll get your money back. If you don't like the practice, pay cash for your gas.
