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  • Report:  #808162

Complaint Review: ArcticCat - Calgary Alberta

Reported By:
Stephane - CALGARY, Alberta, Canada
Submitted:
Updated:

ArcticCat
Calgary, Alberta, United States of America
Phone:
204-982-1656
Web:
http://www.arcticcat.com/our_company/faq.php
Categories:
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Purchased a 2012 Articcat Prowler and have had nothing but problems! do to a engine clutch problem they say?? the Prowler can drive by its self even with the E brake fully engaged MINE did this drove into my house and bent the roll bars!. NOT SAFE I took it in for repairs and the company I purchased it for fix the engine a said sorry but for the roll bars I needed to deal with Travis and the Canada head office 204-982-1656 BUT HE "TRAVIS" SAID NO THEY WILL NOT FIX IT AS THE REPAIRS THE THE ENGINE WERE FIXED.??????????????????? the PROLWER COULD HAVE KILLED SOME ONE DRIVING WITH A DRIVE!! Now it comes to the warranty! is there a warranty with arcticc at? I purchased a 4year warranty with mine. Well every warrant goes through Travis at 204-982-1656 and his job is to try to come up with a reason yours is not under warranty.

 
READ THIS http://www.arcticcat.com/our_company/faq.php They sold it to me with the engine problem and even now at 30 km on it its my fault!  "BEWARE OF THE THE ARCTIC CAT PROWLER IT CAN TAKE OFF BY ITS SELF AND YOUR LEFT WITH THE BILLS"

TRAVIS SAYS " you should call your insurance company its not our problem" it is when you sell people an un safe unit.

Please re think the fast taking sales reps saying bumper to bumper warranty! they can fix the problem but not what the problem caused!!!!!!!!!!!!!!!

$24,000 after extras and warranty and WoW NOT SAFE AND NOT HAPPY AT 34km on the unit.


1 Updates & Rebuttals

Stephane

Sk,
Saskatchewan,
Canada
ArcticCat 2012 Motor NOT SAFE and warranty is not reliable

#2Author of original report

Tue, December 13, 2011

Also be advised that the warrant that ArcticCat offer with all there units is not reliable! as there warrant might fix the problem not not what the problem causes.

The 2012 1000 Prowler motor can just make the unit drive with out anyone in the unit and youll be out the cost for the repairs to the unit not www.arcticcat.com Travis in Winnipeg  Canada 204-982-1656 job is to make sure of that there is a resen why they should not have to fix the damages.

 UNIT IS NOT SAFE.

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