- Report: #278774
Complaint Review: Area Circulation Inc - Virginia Beach Virginia
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Author Confirmed
Why?
Area Circulation Inc
5656 Shell Rd Virginia Beach, 23455 Virginia, U.S.A.
Phone:
800-324-9452
Web:
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Area Circulation, Inc Keep requesting full payment, have received one item since june 2007, and won't let me cancel !! Virginia Beach Virginia
They only want the money, I have received one magazine since they called me in june to make me the offer. It sounded great , so i gave them a try. I was suppossed to receive magazine i wanted ( 5 per month) after a few days. No magazines arrived, they started collecting money desperately. Thank God I only use this account for online payments. First attempt to collect was within days, first one no problem. After a few days another person from "Area Circulation" Called to make me an extraordibnary offer (The same one as before), When I mentioned i was in Puerto Rico, they told i didn't qualify. Strange I did qualify a few weeks before, this worried me. So I started monitoring my account. they tried multiple times to collect more payments. I contacted customer service, someone answered i mentioned the problem, i was to be transfered and got hanged. I ended up going to my bank to set a stop payment (banks charge for this service). I had to pay for a service, so that they (area Circulation) wouldn't keep collecting from my bank account. I received a letter saying that i would start receiving magazines in approximately 90 days...What you are rushing me to send you money, you promise a few days...and now you say I MIGHT be starting to get them in 90 Days...no way. Recently I received a called (at work by the way) telling me that they (Area Circulation) had hired them to collect the Full Fee of the subscription $800.00+ that day. That she (althought a sounded like a nice and comprehensive person) needed to collect at least the last few months of payments or my credit could get affected by them. I told her that I did not wanted to continue with this. That if they wanted to keep what they had already collected it was ok with me. But I wanted them to stop my subscription and did not want to continue with it. She said that she was going to place a note in the system.
Don't trick people with what they like!!!
James
San German
Puerto Rico
Don't trick people with what they like!!!
James
San German
Puerto Rico
2 Updates & Rebuttals
Cheritol28
Virginia Beach,Virginia,
U.S.A.
Ex employee with the real scoop
#2UPDATE EX-employee responds
Mon, October 13, 2008
Sir, you stated in your claim that you live in Puerto Rico, the sales rep you had spoken to told you right, you don't qualify and they want you to pay 800.00 for something that you will never receive. I'm not sure how much you have paid, but call these people and tell them you want to first cancel it because you live in Puerto Rico and request a full refund. If they give you any rebuttals, state you will contact a lawyer if you don't get a full refund, including the first payment.
Burt With Area Circulation
Virginia Beach,Virginia,
U.S.A.
Area Circulation Employee Response
#3UPDATE Employee
Tue, November 20, 2007
James, I checked, and we can't sell magazines to anyone in another country. It's amazing that this occured, so I'd like to see if you are indeed in our records, and give you a full refund if we actually made a transaction with you. Please contact me at [email protected] with more information, and I'll be glad to take care of this. Since the customer is always right, I believe you... but I really want to look into this one, as it seems impossible. Thank you, Burt Bellows Area Circulation Director of IT
