Cheritol28
Virginia Beach,#2UPDATE EX-employee responds
Mon, October 13, 2008
Call them and make a lawyer threat and they have to cancel your service. At that point I would request a full refund. Don't let them tell you anything else about doing a service inquiry or anything that they may offer. You want a full refund by credit card.
Burt With Area Circulation
Virginia Beach,#3UPDATE Employee
Tue, November 20, 2007
Arielle, We don't have any trial periods except for the $1 UBC club. This is a case of misunderstanding, and possibly badly handled by us (if your description is accurate, it certainly is). Contact me at [email protected] and I'll take care of any problems personally. As the new Director of IT, our web presence is my responsibility. I'm putting on my customer service hat and telling you I promise I will make sure you are treated right and made happy. Sincerely, Burt Bellows Area Circulation Director of IT