Pete B
Phoenix,#2Author of original report
Fri, December 02, 2011
I would like to update my post about ARS Rescue Rooter. On November 23rd. ARS's regional manger
paid my customer the equivalent of a new solar hot water system, paid off the original note for the system & the correction order costs.
First Thank you for finally getting involved and getting this resolved in an honorable way. I would also like to say that accepting responsibility goes further. Accept the punishment the RoC put forth. There are ways to keep people working without having to lay them off as was threatened by the licensed party. Working without the proper licensing is against the law. Pleading lack of knowledge over something you are supposed to know and stay informed on is not an excuse.
Doing the right thing is not always easy, doing the next right thing is usually even harder . . .