Chas
Centennial,#2Author of original report
Mon, May 23, 2011
After writing this report, I filed a formal complaint with the Better Business Bureau. The BBB forwarded my complaint to the company. After verifying my facts, ARS agreed to refund the price of the parts. They have done so. Appears we needed to get the information to the right people. I was unable to do so but the BBB was successful. My thanks to the BBB and to ARS,