- Report: #893994
Complaint Review: ARS Rescue Rooter - Richland Hills Texas
Reported By:
steve -
bedford, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ARS Rescue Rooter
7436 Tower St Richland Hills, 76118 Texas, United States of America
Phone:
817 2221211
Web:
Categories:
Business Rating:
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ARS Rescue Rooter Unnecessary parts and Outrage Costs Richland Hills, Texas
I have American Home Shield (AHS) home warranty and called them to report that my gas water
heater was busted. They referred my service request to ARS/Rescue Rooter in
Richland Hills, Texas
The technician installed my new water heater, and presented me a bill for $423.00. He charged me $92 to drill a drain hole in my wall (Bedford Code Inspector said it was not needed), Installed a drip pan for $133 ($18.37 at Lowes), $75 for a gas
drip leg???, 27 inches of pipe insulation for $48(which I had), $75 for connecting the water lines to the heater.
Had I known that I would have been charged that amount I would had installed it my self. I called AHS and they blew me off, and ARS never returned my call as promised.
Do not let ARS/Rescue Rooter do anything before giving you an estimate of installation charges. And, I will not renew my contract with AHS.
Steve Bedford, Texas
The technician installed my new water heater, and presented me a bill for $423.00. He charged me $92 to drill a drain hole in my wall (Bedford Code Inspector said it was not needed), Installed a drip pan for $133 ($18.37 at Lowes), $75 for a gas
drip leg???, 27 inches of pipe insulation for $48(which I had), $75 for connecting the water lines to the heater.
Had I known that I would have been charged that amount I would had installed it my self. I called AHS and they blew me off, and ARS never returned my call as promised.
Do not let ARS/Rescue Rooter do anything before giving you an estimate of installation charges. And, I will not renew my contract with AHS.
Steve Bedford, Texas
1 Updates & Rebuttals
ARS Rescue Rooter
Tennessee,United States of America
ARS Rescue Rooter
#2UPDATE Employee
Thu, September 20, 2012
ARS is the premier provider of heating, air conditioning, indoor air quality, plumbing, drain cleaning, and sewer line services to homes and businesses. While current marketplace trends determine our pricing structure to continue providing exceptional service, please contact us at (866) 803-0879 to discuss your specific situation. Additionally, you may wish to discuss any concerns about work done on behalf of a home warranty with your home warranty provider.
