A representative of this company named Bobby Bender came knocking at my house on October 2009 after a hail storm hit the city and convinced me they were the best company out there to fix my roof, he assure me they were local (I should've done more research about them). To make a long story short, my roof is now leaking less than 3 years after they finished the job in 2010, I'm trying to get a hold of someone in this company to have them come to my house and inspect the roof and claim the warranty (Have a 10 year labor warranty according to contract) but the local phone # is no longer in service and the office they used to have here is closed, I tried a guy named Bryan Phillips who's name appears on the paperwork and his phone does ring but I get no answer, I left a couple of message and he doesn't return my calls. I searched for this company on the internet and found their webpage http://www.asaproofingusa.com/home but no one returns my calls nor emails from the contact list they have there. I've been trying for the last two weeks with no luck and I've had enough. Some of the phone numbers don't even work or it send you directly to a voicemail that is full and you can't leave a message. I even sent an email to William Wilson who is supposedly the President of Operations but I'm still waiting for an answer. I have evidence to support what I'm reporting here, I have copies of the contract, paid invoice, estimate and emails I've sent to these people. I've tried the following phone numbers and email addreses from their website
Columbia, Illinois..................................618.939.8675
St. Louis, Missouri................................314.381.3300
Kansas City, Missouri...........................816.931.2727
Knoxville, Tennessee...........................865.577.3838
Denver, Colorado.................................303.820.2727
Waco, Texas.........................................254.757.2727
ASAP
[email protected].
Dave Bruss - Senior Estimator
[email protected]
William Wilson - President of Operations
[email protected]
This is very frustrating! STAY AWAY FROM THIS COMPANY.