- Report: #1056904
Complaint Review: Assist 2 Sell - Pensacola Florida
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Assist 2 Sell
2003 9th Avenue Pensacola, 32503 Florida, USA
Phone:
850-429-0100
Web:
www.wesellpensacola.com
Categories:
Business Rating:
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Assist 2 Sell They took my money for fees to sell my property, but when I received zero results they became rude. Pensacola Florida
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This company does not produce results! They offer you the world and claim to post and sell your home quick. However, what they actually do is take your up-front money for several fees, don't do anything to push your property. When you approach them about not getting results, they turn rude and will actually choose to terminate you as a client instead of building another approach and selling your house! They took my money. The home sat on the market for over a year without one single showing. Their website as of this posting is the only way they seem to try to push your property other than the sign in the yard (which took the old man weeks to put there). However, when I search for real estate on Google, their site doesn't even show up on the listings. No wonder!
To make a long story short, I asked around after trying to do business with this joke of a company. Turns out I am not the only one. Many other people I talked to had the same experience.
I have since hired a reputable company (Remax) and my property sold within 6 weeks.
Wow!
Oh, and when I approached the owners about the issues I had with them, their response? Oh well! Go somewhere else. We just post them and take our fees, we don't guarantee anything. When I threatened to take legal action, they told me go ahead, we are used to it.
They didn't even try. Terrible Company.
3 Updates & Rebuttals
chicadee
Pensacola,Florida,
great experience selling my home!
#2Consumer Comment
Thu, April 24, 2014
My home sold quickly! I appreciated all the experience Tracy Rember shared and she went over and above to get it sold. I would recommend her to any seller. Thanks for all you did for our family. Chick a Dee
Hilary
Pensacola,Florida,
I don't think this is my Assist-2-Sell franchise.
#3REBUTTAL Owner of company
Wed, October 30, 2013
Hello, I do sincerely apologize for your experience on behalf of Assist-2-Sell as a company. Each office is individually owned and operated and our office in Pensacola, Fl takes pride in offering full service real estate brokerage services to our clients.
We do not charge up-front fees and only receive our brokerage fee when the property is sold. If the property does not sell, we do not receive a fee.
We offer a free market analysis on all properties, a photo spread on various websites to include Pensacolamls.com, Realtor.com, zillow, Trulia, Homes.com, to name a few of the more popular ones and of course on own website. Our agents are all fully licensed in the State of Florida.
I am concerned that you mention in your complaint that up-front money was charged as this is not our policy. I wonder if if you were working with a different office? I would like to talk to you about this and welcome you to contact me any time.
Thank you.
Two Cents
Jacksonville,Florida,
Because they are not real estate agents!
#4General Comment
Sun, July 28, 2013
This company is for people who want to avoid real estate agent fees and for sale by owner. Hence the name "assist to sell". Your expectations were way off. Unless you have a house in a desirable area where it is priced accordingly, get a real estate agent. By the way, I am not one
