- Report: #699261
Complaint Review: Assurance Wireless - Internet
Reported By:
Jim -
Richmond, Virginia, Virgin Islands (US)
Submitted:
Updated:
-
Author Not Confirmed
Why?
Assurance Wireless
Internet, United States of America
Phone:
1-888-898-4888
Web:
http://www.assurancewireless.com/Public/Welcome.aspx
Categories:
Business Rating:
(0)
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Assurance Wireless Virgin Mobile Switched my free phon service to a paid service and refuses to address my complaint Internet
On January 17, 2011 after a years of service with Assurance Wireless I asked that my Verizon cell number be ported to Assurance Wireless. After a week with no service I contacted Assurance to inquire why I had no service.
I immediately lost both services and ended up with a Virgin Mobile account at .20 cents a minute. What happened to my Assurance account? After numerous attempts to get this corrected I have no phone service. All I am told when I call is that my situation is being investigated by technical support.
I wonder i f the government is being billed for my service.
I immediately lost both services and ended up with a Virgin Mobile account at .20 cents a minute. What happened to my Assurance account? After numerous attempts to get this corrected I have no phone service. All I am told when I call is that my situation is being investigated by technical support.
I wonder i f the government is being billed for my service.
