ASTRO/GENESIS RECORDS
Tampa,#2UPDATE Employee
Sun, August 12, 2012
My name is Diana Ray, Public Relations A&R of Astro/Genesis Records. We were sent this from some one speaking about her son. First of all, I am not too sure who this person is? We speak to many people. If this is who I think it is, her son is registered to be apart of our shows with his two (2) tickets. We have been trying to contact this person for weeks with their numbers were not working or no one has returned our calls.
We do have a number of calls on a daily basis and do ask that people wait until we get back to them, due to the amount of people that contact us. We are a record label and people have to be patient until we get back to everyone. As we try to contact everyone as soon as we can. Our websites and numbers are constantly working. I would say that this person did not want to wait until we got back to them, again as I say we ask that everyone have patience until we get back to them.
Two tickets to take from someone is not enough for us to do anything with. Really. This person, still we are trying to contact, in which I think it is, her son we have not heard from them yet. So, I cannot even say that I recognize the person's name. I am going on assumption, because the name they are giving is not recognizable to us, if this is their name. When you are dealing with public, you cannot appease everyone, but we try.
I would like for this person to contact me directly at 1-813-283-0667 or email me at [email protected] and we will do all that we can to rectify the situation if they contact us. Plus, I believe when they tried to contact me I was away on a business trip at the time and the person didn't want to wait.
If they contact us and mention this report, we will try to rectify it. We are trying to contact them now, if it is who I think it is. And, have been trying to call this person for the show over a week now. What can we do if we don't get any type of reply? We can only do what we can do.
ASTRO/GENESIS RECORDS