- Report: #708524
Complaint Review: Asurion - Nashville, TN 37211 Internet
Reported By:
wellrn2002 -
cartersville, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Asurion
648 Grassmere Park Suite 300 Nashville, TN 37211, Internet, United States of America
Phone:
1-888-881-2622
Web:
www.phoneclaim.com/home
Categories:
Business Rating:
(0)
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Asurion Verizon Wireless' insurance partner Asurion Cell Phone Insurance Rip Off, Internet
First off I would like to state that I am appalled at how much a company can rip you off, and that it is totally legal. I had my cell phone stolen and called Asurion. I expected to pay a small deductible. I owned a 2 year old Blackberry storm, and they wanted to charge 89 dollars to get a replacement. In small prnt somewhere, I guess it state that smart phones have a higher deductible. I called Asurion, and waited on hold for what seemed an eternity.
I was told when I purchased the contract that it was a 50 dollar deductible. I am eligible for an upgrade on my account, but am waiting for the release of another phone. The fact that a Company like Asurion makes a mint in premiums, and in essence offers a replacement phone that is obsolete for 100% more than I can get one off ebay for is absurd. Save your money. Do Not buy Asurion. Poor customer service and misleading benefits on the front end.
I was told when I purchased the contract that it was a 50 dollar deductible. I am eligible for an upgrade on my account, but am waiting for the release of another phone. The fact that a Company like Asurion makes a mint in premiums, and in essence offers a replacement phone that is obsolete for 100% more than I can get one off ebay for is absurd. Save your money. Do Not buy Asurion. Poor customer service and misleading benefits on the front end.
1 Updates & Rebuttals
mr. rik
miami,Florida,
United States of America
Been there, know all about that
#2Consumer Suggestion
Mon, March 21, 2011
I know all about that scam. I had been paying the monthly assurion insurance charge for probably around two years when I needed to file a lost phone claim. They "only" tried to hit me up for the $50 dollars (and that was after the 1st level hindi tried to disqualify me completely). Ultimately I declined, and got 2 (TWO) phones off craigslist for $35.
It might be a good deal if you got a superexpensive gizmo phone and lose it often. But not for me.
