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  • Report:  #195699

Complaint Review: At Home Publishing - Henderson Nevada

Reported By:
- Clemmons, North Carolina,
Submitted:
Updated:

At Home Publishing
701 N Green Valley Parkway Henderson, 89074 Nevada, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company promised no effort or extra cash need on my part. But, after receiving my package of "supplies", I discoverd I had to order a mailing list, make copies of everything to mail out, pay my own postage, use my copier, ink cartridges and envelopes. All of this in hopes that some fool somewhere would respond to the childlike drawings that they sent.

I paid $40.00 for these "supplies" and I would like to know how I can get my money back.

Steve

Clemmons, North Carolina
U.S.A.


3 Updates & Rebuttals

athomepub

Henderson,
Nevada,
We are here to help

#2UPDATE Employee

Mon, December 23, 2013

Hello,

We would like to resolve this issue for you. Please send us your customer information via email at [email protected] or you can give me a call at 760-621-0910. We will send you your refund check immediately.

Thank you,

Carissa

Customer Service Center

[email protected]

At Home Publishing

701 N Green Valley Parkway #200

Henderson, NV 89074


athomepub

Henderson,
Nevada,
We are here to help

#3REBUTTAL Owner of company

Mon, December 23, 2013

Hello,

Please do not categorize our company randomly into a scheme. All our advertisements clearly read, "This is not envelope stuffing". That we will pay for individuals to generate us leads and mail our sales letters. You should be contacting our company directly if you would like a refund, which we will honor immediately or have a question. Vs being anonymous on this site, so that we cannot address the issue you are having.

We are here to help you. Please let us know what we can do for you via email at [email protected] or you can give me a call at 760-621-0910.

Thank you,

Carissa

Customer Service Center

[email protected]

At Home Publishing

701 N Green Valley Parkway #200

Henderson, NV 89074


Mat

Henderson,
Nevada,
U.S.A.
Refund

#4General Comment

Thu, February 18, 2010

Return Policy: Just as our initial letter stated, if you are not satisfied with the system that we have provided you, simply send it back to the addresses on top of your package, and we will issue a refund of the purchase price. We recommend that you send refund request by UPS or FEDEX, to insure delivery confirmation. Please allow 4-6 weeks for a refund.

Address: At Home Publishing

701 N. Green Valley Parkway #200

Henderson, NV 89074

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