i am also a victim of these sneaky little b*stards. i got att for internet well they never sent me my bill with my account number to pay my bill so i get a suspension notice. ok so i call no one would give me my account number stupid right ok. so then call to meke payment arrangement nope wont let me. new customers jerks right thats what i thought. so get a suspension notice ok fine suspend me whattever but still got charged. only it three months then im getting collection notices from southwest. hope they know they are not a airline ugh and it goes from owing 70 to ripoof artist ata to 463.52 and its on my credit report 3 yes 3 times for the same amount. so what do they think they are accomplishing if they gave me my aCCOUNT NUMBER AND SOME TIME THEY WOULDNT HAVE TO WASTE THEIR MONEY TO PUT ME IN COLLECTIONS. i hope no one elese gets screwed like this