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  • Report:  #65487

Complaint Review: Auctionroad.com - Internet

Reported By:
- long beach, California,
Submitted:
Updated:

Auctionroad.com
auctionroad.com Internet, U.S.A.
Phone:
800-750-5074
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
What ever happened to do what is best for the customer? I signed up for this service on 06/26/03. Not more than 24 hours later I attempted to get my 9.95 back because I didnt want the service any longer.

I called on 06/27/03 and was advised by a customer rep that my package was on the way and all I had to do was refuse the service and I would get my full 9.95 back.

It is now 08/08/03 and 98.85 later I have still not rcvd my 9.95 back from months ago. After countless phone calls and the same line ( wait 7 - 10 business days for the refund) I have not one cent back. To make matters worse I was told because of there grose lack for customer serivice and attention to detail I have to pay them a $20.00 service fee.. some service.. Thanks for all your help out there at auctionroad.com. I guess Ill just wait another 7 - 10 days or until you get sick of me asking for my money back.

Gracie

long beach, California
U.S.A.


1 Updates & Rebuttals

Stella

San Juan,
Texas,
U.S.A.
Fraud, Deceptive, Thieves

#2Consumer Comment

Thu, December 04, 2003

Auction Road representative created urgency and in his script he highlighted PROFIT. I called on several occasions to receive help and my call would be disconnected. I want a reimburesement $98.90 Invoice #6153 dated July 23, 2003

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