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  • Report:  #417495

Complaint Review: Aurora Loan Services - Lehman Brothers Bank - Scottsbluff Nebraska

Reported By:
- savannah, Georgia,
Submitted:
Updated:

Aurora Loan Services - Lehman Brothers Bank
601 Fifth Ave Scottsbluff, 69363 Nebraska, U.S.A.
Phone:
800-5500508
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have a home loan with Aurora. They analyzed my escrow account in March of 2008. At that time I had an escrow overage of $225, but the check was not enclosed with the statement. The statement read we will send you a check within 30 days if your account is current if not we will apply the overage to your delinquency. I never received the check and I don't know why the check was not enclosed with the analyzation statement as it had been in the past. My escrow account was reviewed again in December of 2008 and now they say I have a deficency of $14.90. Which I can't understand. I have called Aurora for the last two months enquiring about the $225 check. They said they researched the check and it was sent to me and cashed around the first week of March 2008. I told them I did not receive the check nor did I cash it. They told me they would research it and send me a copy of the cashed check so I could see who cashed it, but for two months they haven't been able to do so. They keep giving me the run around about getting a copy of the check. I have called them several times and spent several hours on the phone with Aurora Loan Services. I read another post that lists contact numbers of the CEO's of Aurora and Lehman Brothers. I will exhaust myself to resolve this issue, but I will not stop until they give me my money.

Hunter

savannah, Georgia

U.S.A.


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