- Report: #487377
Complaint Review: AustinNatural.com - Outlet Nutrition - Internet
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AustinNatural.com - Outlet Nutrition
Internet, United States of America
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AustinNatural.com - Outlet Nutrition - outletnutrition.com Ordered product in April; my card ws charged immediately; never rec'd order. Websites are now gone. I had ordered from Austin Natural before, but they became someone else and failed to deliver. Internet
On April 15, 2009, I placed an order with Austin Natural.com totalling $57.84 with shipping. I had ordered from them in the past with no problem. Apparently they had sold their business to Outlet Nutrition.com which I didn't notice when placing the order. The order confirmation email address was '[email protected]' but the body of the email mentions only Austin Natural. When I did not receive my order after several weeks (my card had been charged immediately), I called customer service and got a recorded message stating something like this 'due to the large volume of orders, we can't take your call. Please send an email to ..... " I never received any type of response to my emails and I sent several over the next couple of months. I know this is probably a dead issue, but I wanted to get it on record. Thanks.
