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  • Report:  #524628

Complaint Review: Auto Barn Atlanta - marietta Georgia

Reported By:
Jennifer - Alpharetta, Georgia, United States of America
Submitted:
Updated:

Auto Barn Atlanta
952 Roswell Street marietta, 30060 Georgia, United States of America
Phone:
4044740700
Web:
www.autobarnatl.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Purchased a 2000 Grand Cherokee on 10/19/2009.  On the test drive I heard the engine knocking and the fan belt ticking. Paul told me that he would repair any issues with the engine. Also told me that he would have the emissions report ready for me when I returned. I left the truck at his lot after depositing $500. I got a call 3 weeks later that he needed more money, but the truck was still with his mechanic. He would not tell me where the truck was or  when the truck would be ready or what the mechanic said about the noises. I returned to the lot on November 12. The truck was on his lot but the engine would not start. I immediately requested a refund. Of course he denied and demanded a car note to be paid. At this point I called the police to file a Lemon Law report. He still could not give me a passed emissions report on the vehicle. When asked why by the officer he claimed he did not have enough time. As if 3 weeks was not enough. He was rude and outright nasty when I asked questions about the truck.  Also repeatedly avoided my questions, and changed the subject to ask about a car note. I was cursed at and the creep hung up in my face. At this point I did not get a warm and fuzzy feeling about doing business with Paul Lu. I then became very suspicious like he was hiding something and being sneaky.



 This man is a predator who takes advantage of consumers, and tried to sell me a piece of trash. When I described the noise to my own mechanic he said it sounded as if the engine was going bad. Also, when you sell a vehicle you have to give the customer a passed emissions report. Without it, I cannot get valid tags and registration for the truck. I refused to give him another dime of my hard earned money. Consumers should avoid this place because it is a buy here pay here lot where the cars have no warranty. I will take further action and sue him in civil court for my $500 refund. I will also call Clark Howard at the news station to report him.



4 Updates & Rebuttals

Paul

Marietta,
Georgia,
USA
Jennifer Tom tries to rip creditor off, won't pay trustee

#2REBUTTAL Owner of company

Tue, June 08, 2010

Ms Tom filed for bankruptcy to rip off her creditors. However, she is not doing the least she can to get the protection from bankruptcy.


After never paying her trustee, her bankruptcy case was dismissed.

Judge signed to dismiss her case 10-66237-wlh on June 3, 2010.

Jennifer Tom is the one tries to rip off everybody around her!


Paul

Marietta,
Georgia,
USA
Let the police report show who is real criminal

#3REBUTTAL Owner of company

Tue, May 18, 2010

We thank the Marietta police for their wonderful performance of keeping the order under law.


This is to replay to Arnold's wrongly accusation. And we will show he is from the family of criminal.

Please check on Marietta Police Report number: 01-10-002732

Arnold's mother - Contrena Robinson bought a Jeep Liberty from us. Her daughter, Contrell Weathersby physically attach me. This report shows her commited crime of: Assault - Simple Battery.

Contrena Robinson purchased the Jeep on 12/3/2009. Her purchase contract is: two pickup payment of $500 each on 12/15/09 and 12/29/09 her payment starts from 1/12/10 for $175.95 every two weeks.

She never finish paying her pick up payment. When she was three payments behind and not returning phone calls for a whole month. We sent repo agent to pick up the loaner.

She arrived quickly with her daughter. They looted our office and the daughter also physically attacked me.

We will be waiting in the court room if Arnold's family take any action. They will have to pay in civil court for the damage they did to our office. Contrell Weathersby will face jail time and criminal record in criminal court.

Thank for the good work of police. If anybody is interested in the fact, please go to Marietta police department to get a copy of the report and see who is real criminal!

Report Attachments

Paul

Marietta,
Georgia,
United States of America
The facts

#4REBUTTAL Owner of company

Sun, May 16, 2010

Ms Tom purchased this Jeep on 10/19/2009. She put down $500 down payment, her payment is $165 every two weeks. A purchase contract was signed, her first payment due was: 11/2/2009.


Ms Tom never made any payment as scheduled.

On 11/12/2009, after 10 days late on her first payment, her car was repossessed.

Ms Tom called the police and was advised by the police officer that she defaulted on her loan.

We sent her required document revealing her right and our intension to re-sell this Jeep.

We received a notice from court that Ms Tom filed for bankruptcy shortly after the required 10 day waiting period of repossessing a car before reselling it has passed.


Arnold

United States of America
Paul Lu is a criminal!

#5Consumer Comment

Wed, February 10, 2010

You are right Jennifer! There was something he was trying to hide and I did a little research to find out what. My mom bought a Jeep Liberty from him back in December of 2009. Two weeks later the spedometer stopped working so my mom sent it back to him so that it could be repaired. He gave my mom a Chrysler Jeep in the meantime. He told my mom that as long as she kept making the payments every month towards her Jeep then she could keep the Van until the Jeep was fixed. Well shortly after, Paul Lu called my mom and told her that there was nothing he can do to fix the spedometer on the Jeep, so she can keep the Van as long as she paid every month for it. My mom never missed a payment. On February 8, 2010, my mom received a call from her insurance company. The insurance company said that her Jeep had been reported to be in an accident and they wanted to hear her side of the story. My mom told her insurance company that her Jeep had been in no wrecks, but it was in the shop getting the spedometer worked on. The insurance company informed her that Paul Lu contacted them saying that it had been in an accident. The insurance company tried to contact Paul Lu with my mom on the phone to settle the dispute, but he did not pick up the phone. On February 9, 2010 Paul Lu sent for the Van to be repossesed saying that my mom was two months late on her payment. She hadnt even had the Van or the Jeep for two months and she had her receipt from when she paid Paul Lu in January. Her next payment is due on February 15, 2010. My mom, sister, and I are going down with the police tomorrow morning because not only did he commit insurance fraud against my mom's insurance, but through research I have found out some interesting things about Paul Lu.

Paul Lu went into Bankruptcy on January 26, 2010. He first was sued by Bryan and Nina Henderson on October 14, 2009. Here is the link to te page where you can get this information; http://www.kyeb.uscourts.gov/opin/howopin/Henderson09-50596A09-5114.htm. Jennifer, I hope this helps you out a lot because my mom is taking legal action against him as well.

 

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