Trouble4u
Marietta,#2Consumer Comment
Thu, July 30, 2009
I think, matter of fact, I know we need to file a class suit against auto loan finders, IDA and Hal Ross and maybe then he will see, we mean business. I kep all my emails stating that I was approved, not pre-approved, @ 100%. I have also file a report with the BBB, which their rating is an "F" and they are not affiliated with and I also file a complaint with the FTC. I have filed a complaint with ripoffreports but it is not posted yet. I also recarded my conversations with them.So I will see them in court, if not class action, then small claims court. My loan was never closed and keeping it inhouse was not an option. How can the loan not be closed as of teh close of business one day and that night, like a thief in the night, they repo the car? Hal Ross should not sleep at night, and youare right the paperwork all say, down payment and not taxes and fees. In my county, the taxes are 6%, which was like $500, they charged me $1095. RIPPPPPPPPP OOOOOOOFFFFFFFFF!!!! I AM DOING EVERYTHING POSSIBLE TO MAKE OTHER CONSUMERS AWARE...
Auto Loan Finders
Kennesaw,#3UPDATE Employee
Wed, June 17, 2009
We apologize for the difficulties you may have faced, however, we have made every effort within all means possible and reasonable to satisfy you as a customer. However, because of your refusal to pay as agreed we were not willing to explore any dispute resolution efforts. You expected our company to be responsible for service work that is clearly not covered under our power-train extended service contract that only covers the internal lubricated parts of the engine, transmission and drive axle assembly. This would not cover any of the items listed by you in the above report with the exception of the brakes as they are an item that directly impacts the safety of the vehicle on a day to day basis. Furthermore there are no lemon laws of any type regarding used vehicles in the state of Georgia making your classification of said vehicle incorrect. Regardless of these facts, we still had most of the issues addressed AT OUR EXPENSE and we provided you with another vehicle to drive while work was being performed on your car. We were under no obligation to do so, but did so out of courtesy. The altercation you described began with your husband walking in to Hal's office yelling, screaming, throwing paperwork and other objects from his desk around the office. This is the point when Auto Loan Finders had to call the police as well as the co-owner and sales managers because your husband had become abusive and violent. Your husband then stormed out of Hal's office attempting to walk directly through one of our sales managers with no regard for him or his safety. Your husband then turned around to confront the sales manager threatening to change his world repeatedly. Once the police arrived, after your husband continued to make a scene both of you finally left. The police made no review of the surveillance videos instead opting for personal accounts to base their decision. We made every effort possible to make things work for you, but your refusal to pay as agreed upon and abuse of our employees is what has led to the conclusion we have reached.