- Report: #1292144
Complaint Review: Auto Transport 123 - Nationwide
Reported By:
hatelyingcompanies -
Medford, Oregon, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Auto Transport 123
Nationwide, USA
Phone:
888-885-9123
Web:
autotransport123.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Auto Transport 123 Casey, Keith-- LIARS AND CHEATERS horrible customer service, deadlines not met, lots of excuses Augusta Georgia
Auto Transport 123 does not care about the contract you sign with them. They do not care about customer service. In the military, needing to ship car to next destination, gave them 3 weeks to get car from Georgia to Oregon. Car never made it. Numerous calls were placed along the way to AT123 to find out "updates" to shipping times, etc. I was met with either excuses from Casey and Keith or leaving voice mails that they did not return. When I inquired about them crediting me back the cost of the rental car we needed to rent they claimed it wasn't their fault. When talking with the carrier that they eventually contracted with we found out that they never even tried to get the car to Oregon. This company does not care about customer service, they don't care about deadlines and they certainly don't care about helping out service members in need of relocating vehicles. Do yourself a favor and look them up on the Better Business Bureau before you sign a contract with them. The "F" rating that they have on the BBB says a lot about this company!
