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  • Report:  #205127

Complaint Review: Autopartsplace.com - Diamond Bar California

Reported By:
- woodson, Texas,
Submitted:
Updated:

Autopartsplace.com
1249 S. Diamond Bar Blvd. # 131 Diamond Bar, 91765 California, U.S.A.
Phone:
866-876-3242 ext 80
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Date: Thu, 22 Jun 2006 11:27:21 -0500

From: "Customer Service" Add to Address BookAdd to Address Book Add Mobile Alert

Subject: [Customer Service #EOY-81729-718]: AutoPartsPlace.com - order #1023869

To: steves

Hi,

Your refund will be issued within 30 days as our policy indicates.

Please let us know if there is anything else we can assist you with

today.

Thank you,

Customer service

(866)876-3242 ext. 80

www.autopartsplace.com

On Thu, 22 Jun 2006 10:13:44 -0500, [email protected] wrote:

> Name: steve >

>

> Department: Customer Service

> Comments: OK NOW; i've sent the wrong item back to your sorry xxxxx company, BECAUSED YOU SENT ME THE WRONG ITEM !!! NOW i want my money back; $41.74 PLUS SHIPPING $4.73 POSTAGE (as there is no UPS,FEDEX) and $5.00 HANDING FOR A TOTAL OF $51.17 NEED THIS PAID NOW, ASAP

"Customer Service" Add to Address BookAdd to Address Book Add Mobile Alert

Subject: [Customer Service #GHO-24507-699]: order 1023869

To: steve

Hi,

Your refund will be completed by the end of next week. Sorry for the delay.Please let us know if there is anything else we can assist you with

today.

Thank you,

Customer service

(866)876-3242 ext. 80

On Thu, 27 Jul 2006 07:34:39 -0500, [email protected] wrote:

> i returned the part that was sent to me, and it was the wrong item too, i sent it back on 06/15/06, now it's 07/27/06 and i've received nothing !!! WHY ??? i've done as i was told and still NO REFUND !!! the item i ordered cost $41.74, shipping $4.73 and> handling $5.00 for a total of $51.17 !!! and i would like my refund today !!! i don't want to be put into a situation where i get my

attorney involved, but i will !!! just try me, PLEASE !!!

Steve

woodson, Texas
U.S.A.


2 Updates & Rebuttals

Steve

woodson,
Texas,
U.S.A.
finaly got to im a live person

#2Author of original report

Wed, August 09, 2006

here's what was said;Close [X] Email: [x] You are now chatting with "Rashmi" Rashmi: Hello, how can I assist you today? steve: i would like to know when i can get my refund ? here is the order #10***** steve: i was promised the end of last week ! steve: all i want is my money back steve: hello, you still there ? Rashmi: yes Rashmi: Let me check...just a moment please steve: ok Chat session was closed by "Rashmi" Email Transcript Take Quick Survey Powered By PHP Live Helper ((( ROR REDACTED LAST NAME FOR SECURITY PURPOSES )))


Steve

woodson,
Texas,
U.S.A.
still no refund

#3Author of original report

Wed, August 09, 2006

I still haven't received my refund to date!! 8-9-06

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