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  • Report:  #1077921

Complaint Review: Autozone - Internet Nationwide

Reported By:
Arttheshark - Tacoma, Washington,
Submitted:
Updated:

Autozone
Internet, Nationwide, USA
Web:
Autozone.com
Categories:
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  Autozone's website locates your "homestore" by nearest to your zip code.  When you find the item(s) you want it supposedly checks to see if it is "in stock" at your homestore.  I wished to purchase two items, both which according to the site were "in stock" at my homestore location.  When I drove there, neither item was available. When I contacted customer service I was told that is was a "vendor" problem and that they had no way of knowing if the items were in fact at the location.  So I entered a new zip code, was given a new "homestore" and checked the same items. Once again it said they were both "in stock", and once again they were not. I found that no matter what the items or at what location, the site will say they are "in stock" which is both misleading and deceptive. So don't believe what it says and waste you time and gas.



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