Congrats to all that stayed with it! The website is now shut down!! I also successfully disputed it with my bank and the charges have been refunded. I ordered back in May and continued chasing it and finally disputed my charges in July. The facebook page for Ava Lucas blocked me and all of emails and phone calls weren't returned. I'm sure they'll just reopen as something else but I shared the heck out of it! Shame on them! In the end, it ended up being a fake business in China. It was NOT New York!! Buyers beware!!