- Report: #1137873
Complaint Review: AVANGATE*DIGITALECOTECHNI - Internet
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Author Not Confirmed
Why?
AVANGATE*DIGITALECOTECHNI
Internet, USA
Phone:
(650) 963 - 5701
Web:
www.avangate.com
Categories:
Business Rating:
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AVANGATE*DIGITALECOTECHNI Avangate This company works a scam! India Internet
My computer needed support, and I hit my Norton Symantec icon. A response popped up and asked to call me. I gave my tx and got a call within a minute thinking it was Norton. Clearly this was outsourced to India, but that is not unusual. I let them logmein to my computer, and immediately that said my SERVER was hacked. For $349 they could protect me. When my computer was fully ruined (I needed to download a new accounting software and couldn't do that), their incompetence ruined all. They tried to blame QuickBooks for the poor quality download and tried to even sell me 2014 and as they are so generous the 2015 version! Really? Clear red flag now went up and I declined. With the charge going though Capital One, the info shows the company is called Avangate. I called Norton Symantec, and they have NO relationship to Avangate! This is a scam company!!
1 Updates & Rebuttals
JHS
Kalamazoo,Michigan,
Kalamazoo
Similar experience
#2Consumer Comment
Fri, January 22, 2016
I had a similar experience. Last year I tried to get tech assistance from Intuit and somehow ended up with these guys in India. They told me that my data was corrupted but they would fix it for $399. Still believing thay were legitmate Intuit techs, I gave them my debit card and they did fix it. This year they phoned to say that it was time to renew.
I told them I didn't need to. Now they just hit my debit card again for $399. Although on Google you woud believe these guys are legtimate Intuit techs, they are not. A trick I have come to learn with these scams is to make sure the web adress is the same as the firm you wish to contact. These are sometimes way down the page while the Scams are listed first.
