Malefactor
Williamston,#2Consumer Comment
Wed, March 31, 2010
What in the world is so difficult about configuring AVG? The default settings from your initial installation work great at keeping your protected. There isn't really much to configure unless you want to change the way it alerts you or set scheduled scans. Both of which are intuitive and easy.
And your ISP doesn't have a thing to do with configuring AVG. They provide you Internet service, not fix your computer or configure third-party software. The only way your ISP could have had anything to do with AVG is if they were offering you Virus protection using AVG, in which case you wouldn't have to install or configure it anyway.
I've used AVG for years on my own computer as well as on client's computers and I've never had trouble "configuring" it. And if I did, I would call AVG, not my ISP. That's like calling an electrician to unstop your toilet... you call the plumber.
This sounds very fishy. Either this is a flat out lie, or this guy just wanted his money back but didn't really have trouble with the product, or perhaps he's just a moron. It's gotta be one of them though...