- Report: #1210114
Complaint Review: AVG - Internet
-
Author Not Confirmed
Why?
AVG
Internet, USA
Phone:
1-866-201-0003
Web:
www.avg.com
Categories:
Business Rating:
(0)
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AVG Antivirus random renewal auto deduct of checking acct. Internet
I went to my bank today 2/18/15 and was told about a $39.99 deduction frpm my checking account. Since I am very careful to yrack all expences I knew this was not an authorized transaction and told my bank it was not authorized. I was told to try to cpntact the company and resolve the matter.
I contacted AVG through several phone numbers listed as tech support, customer service and then AVG them selves. 877-648-3134 was a number tech support gave me to call. Not a working number. 877-469-8630 tech support told me they couldn't do anything until logged onto a computer. I told them I already tried logging into the 3 year old account that was not renewed because I don't have the computer any longer. I could not long onto the account because there was no longer an account.
The resolution to the problem is to close the account and open a new one. Which means a mess withy pay roll, bills I pay from my account and the waist of the checks I already purchased.
