I ordered face cream for$4.95 shipping. It was a trial sample. 2 weeks later I saw my my bank account was charged two different charges for $98. I called them and they said I didn't cancel in time so they wouldn't refund my money. I said I got the products in the same box so why was I charged for 2 products? The guy hung up on me. I told them it left me with $42 in the bank and I am a senior citizen and cannot afford this.