Avila Skin Care is a ripoff. I got the product for the shipping price only. I was not informed I would be charged $94 and then $97. I used the product once and my skin broke out in a rash. When I called to get a refund, the man on the phone was rudely reading from a script without any concern of my issue. I told him I wanted a full refund and I would send the product back. He said we can't accept the product back. He said he would offer me 30% refund. I told him I should get it all refunded. He said he had to authorize a 50% refund. Needless to say I still have no resolution and only 50% of my money to be refunded is ridiculous. I will never order from Avila again, nor recommend anyone to them.