- Report: #1423762
Complaint Review: Avila Skin - Internet
Reported By:
T from Miami -
Miami, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Avila Skin
Internet, United States
Phone:
866-532-9567
Web:
avilaskin.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Avila Skin Website offered an introductory price of $11.90 with MISLEADING conditions of sale! Internet
The Avila Skin website offered an introductory price of $11.90. It was NOT APPARENT from the website that you had to cancel the order within 14 days from the date you placed the order or they would bill you an additional $195.82. Eight hours after the 14-day deadline my credit card was charged $195.82. I immediately received an alert from my credit card company and called Avila. They REFUSED to give me a refund even though the conditions of the sale WERE NOT MADE CLEAR ON THE WEBSITE! When I asked to speak to a manager or supervisor, the customer service representative disconnected the call! I called back and the same thing happened. This is nothing but a misleading scam!
