- Report: #1423983
Complaint Review: Aviqua Skin Care - Los Angeles California
Reported By:
Bamalady -
Pembroke Pines, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Aviqua Skin Care
120 E. 8th Los Angeles, California, United States
Web:
www.wrinklefreeluxury.com
Categories:
Business Rating:
(0)
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Aviqua Skin Care Aviqua Skin Care Aviqua Skin Care, Lucana Skin Care, Young Skin, PIEROEYECR,, COLCOMPLX, ELOQUENCEY Aviqua skin and Lucana eye serum Aviqua skin care Piero eye cream; eloquencey; young skin Aviqua Le'toile Age Defying Skin Care Aviqua, Le'toile, Pure Beauty PUREBEAUTY - Los Angelos Internet L'Etoile Skin product Pieroeyecream, colcomplx, eloquencey, young skin Aviqua Lucana-Koraskin Colcomplx and Skin Beuaty, AKA llustra and L'etoile Anti-Aging Cream for face and under eyes. Evelina Skin Care L'Etoile Skin Pieroeye, Colcomplxs, Eloquencey, your 'FREE TRIAL’ only cost you - $49.05!! Los Angeles California
This starts with an Internet pop-up advertisement, showing a man with puffy bags under his eyes and crow’s-feet at the corners of eyes. They dab some cream on the crow’s-feet and under the eyes - and the skin pulls-up to a point that the wrinkles go away and the bags disappear. Then they offer a "FREE TRIAL", where you pay shipping and handling on the first order and must call to cancel repeat orders. But, after 14 days ... they charge your account for the full price of the products that they mail you, a tiny jar of cream and a small tube of serum. The amount that appears on your card is $98.11. Nowhere on any documents (shipped in the box) does it say that your 'FREE’ trial is a 14-day trial. Nowhere in the pop-up advertisement does it define that you’ll be charged full price after 14 days – it only amplifies the 'FREE’ trial.
When you call customer service, they are quick to tell you that you had to click that you were 18 years or older. They state your IP address and date the order was made, then, offer you a reduced price, that they state, they are not authorized to make – but because of "YOUR” misunderstanding and the fact that somewhere hidden in the middle or towards the bottom of the 'TERMS and AGREEMENTS’, it states 14 day trial … they feel compelled to give you a discount. But, that if you continue to argue … they don’t feel like assisting with any discount. They give you a transaction ID – Cancelation #1 (for Jar of cream), Cancelation #2 (for tube of cream), and a 50% discount. So, said and done … your 'FREE TRIAL’ only cost you - $49.05!!
