- Report: #1004248
Complaint Review: Avis car rental - St. Louis Missouri
Reported By:
Lee -
Oakland, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Avis car rental
10482 Natural Bridge Road St. Louis, 63134 Missouri, United States of America
Phone:
(1) 314-426-7766
Web:
http://locations.avis.com/mo/st-louis/stl.html
Categories:
Business Rating:
(0)
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Avis car rental Offered upgrade without proper disclosure during contract signing. St. Louis, Missouri
While I was picking up my car at Avis middle night Jan. 7, 2013, the agent distracted me with those extra coverages and gas policies. While I was busy declining those terms, I accidentally signed a contract with an upgrade from economy to full size since the agent didn't mention anything about the upgrade. It was tricky because the upgraded amount happened to be a littler more than the amount I paid on priceline.com. I thought the extra could be the airport fee and taxes. When I returned the car, I got charged with the full amount. The manager said I had to pay because I had signed it. She said that there was no way to prove what happened during the pickup. It was a HIDDEN upgrade since it was not properly disclosed.
1 Updates & Rebuttals
ugettingupset
Alabama,Read First
#2Consumer Suggestion
Tue, August 27, 2013
This is a classic case of a customer not reading their contract. You should read your contract before signing, it is not the companies fault you failed to read. Same thing with a loan, morgage, and so forth.
