- Report: #479855
Complaint Review: Back in Five LLc - Internet
Reported By:
Anonymous 1 -
Santa Clara, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Back in Five LLc
http://www.getback2life.com/index.php Internet, United States of America
Phone:
8775222586
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Back in Five - Back2Life Back pain, Chronic back pain, credit card scam, Dr. Marc Darrow, Back2Life, Back in Five, llc., 12 minute back pain solution, mail fraud, credit card fraud Internet
A large box from "Back2Life" arrived at our door
three months ago. It contained some type of back pain exercise gadget and was
addressed to my wife. She did not order it so I called the customer service
number and demanded they send us a return number which they said they would. It
never arrived.
In the mean time, we received our credit card statement with a charge of over
$200 for this piece of junk that we didn't order. Moreover, we have no idea
where they got my wife's credit card number. We called the credit card company
and they put a 'hold' on the charge pending their investigation. The box and
the machine are still sitting in the basement unopened.
Now my wife received an e-mail (not sure where they got that from either)
telling her they were sending her $60 worth of 'refills' for this machine we
did not order, tried to return and didn't pay for. They again charged her
credit card for this without authorization. Again, we have called the fraud
department at the credit card company, hoping they will investigate this rip
off company.
I'm not entirely sure where they are located, but I think they are either in
central California or New York from what I can piece together on the web.
Be careful when dealing with this company.
