- Report: #400802
Complaint Review: Backporch - leisureplus - Plano Texas
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Author Confirmed
Why?
Backporch - leisureplus
2700 West Plano Parkway Plano, 75075 Texas, U.S.A.
Phone:
888-527- 2589
Web:
N/A
Categories:
Business Rating:
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Backporch - leisureplus scammers, 5 years of money, 8.95 a month, i h8 them Plano Texas
My mom had recently checked my grandmoms bank statement and looked at it and because my grandmom is elderly she didnt check her bank statements. So my mom called the number 888-527-2589 today and talked to a person there who said that they have been taking money out both leisure plus and backporch for 8.95 each month since feb 03. THATS 5 YEARS!!!!!!. And no one authorized these checks or nothing.
Backporch said they would refund 3 then 6 ,9 and finally after arguing with the lady she said 12 months of money could be returned. Then she said if we write to them with all the proof and they would consider refunding the rest. Then she called leisureplus and they said that backporch was a sister company of lthem and they also have been taking out since feb 03. Also she said because backporch agreed to give us 12 months refund, her computer would only let her give us 1 month refund(BS). Finally she said that she would e-mail the main office and that they would get back to us in 7-10 days about refunding the rest.
Mike
philadelphia, Pennsylvania
U.S.A.
Backporch said they would refund 3 then 6 ,9 and finally after arguing with the lady she said 12 months of money could be returned. Then she said if we write to them with all the proof and they would consider refunding the rest. Then she called leisureplus and they said that backporch was a sister company of lthem and they also have been taking out since feb 03. Also she said because backporch agreed to give us 12 months refund, her computer would only let her give us 1 month refund(BS). Finally she said that she would e-mail the main office and that they would get back to us in 7-10 days about refunding the rest.
Mike
philadelphia, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#2UPDATE Employee
Mon, January 05, 2009
At Stonebridge Benefit Services nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
