There are tons of hidden fees that are not disclosed to you when the packages are offered. I asked several times before purchasing and was told "no ma'am, no other fees." I asked for a refund and was told "that's not gonna happen." When you try to book a trip it's almost impossible. Can't get a rep on the phone, the locations have no availability, etc. The website shows you locations to choose from, but don't get excited because after you book you will likely not end up at any of the locations listed, but in a two star hotel/resort instead. They are running a good game. Complete rip off!