After getting a phone call, which I should not have answered but did, and after quite a bit and haggle back and forth, I finally gave in an gave $400 for what seemed like a very attractive package. After checking online and thinking about it, I decided that I did not need to spend this money at this time and I did not trust this company. I called and told them to cancel. They saisd that at that point,,I could not cancel. I said "bull....." because I know that you always have at least 3 ldays to cancel any contract. He then said "it is actually 30 days". I said "fine, cancel". He said he would put it through. That was last January 20, 2017. I waited and waited. Sent at least 3 emails and still no responsem except a reply to one email that said that "due to security reasons, all cancellations must be done by calling the 877 number. I did that several times and the last time, theman said it was in cancellation. That was about 3 weeksk ago. I am still waiting.