- Report: #442933
Complaint Review: Bain Mortgage Dana Bain At Premier Mortgage Services - Sterling Massachusetts
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Bain Mortgage Dana Bain At Premier Mortgage Services
Sterling, Massachusetts, U.S.A.
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Bain Mortgage, Dana Bain At Premier Mortgage Services stole upfront fee from us Sterling Massachusetts
This person is atypical of why the mortgage business has the reputation it has. He told us we needed to send him a $2900 upfront fee to get out loan approved, we did and we haven't heard from him since.
He is a total thief, BEWARE AND DO NOT TRUST HIM OR HIS COMPANY!
Harriet ****
Sterling, Massachusetts
U.S.A.
He is a total thief, BEWARE AND DO NOT TRUST HIM OR HIS COMPANY!
Harriet ****
Sterling, Massachusetts
U.S.A.
1 Updates & Rebuttals
Bain Mortgage, Dana Bain Premiere Mortgage Service
Sterling,Massachusetts,
U.S.A.
Response from Bain Mortgage, Dana Bain at Premiere Mortgage Services, Inc.
#2REBUTTAL Owner of company
Thu, April 30, 2009
-------------------------------------------------------------------------------- April 30, 2009 Re: Response from Bain Mortgage, Dana Bain at Premiere Mortgage Services, Inc. This complaint report number 443933 & 447234 is entirely false and inaccurate. Neither Dana Bain, Bain Mortgage, or Premiere Mortgage Services, Inc. has ever requested, or accepted, an up-front fee in excess of the $500.00 required for appraisal fees and credit reports, nor would we ever request any up-front fee as a condition to get a loan approved. We have never requested an up-front fee of $2,900.00 from Harriet Morgan, or from any other individual who has ever done business with us. We have never received any complaints from a Harriet Morgan of Sterling Massachusetts, and we have never conducted any business with this individual. We always strive to deal with every customer fairly, professionally and respectfully, and we would always make every effort to resolve any and all disputes, disagreements, or misunderstandings if we ever received any complaints or notices to that effect. As a result of this philosophy, we enjoy an extremely positive relationship with all of our customers in the field of mortgage lender services, and a stellar business reputation in the community. Neither Dana Bain, Bain Mortgage or Premiere Mortgage Services, Inc. has ever done any business with anyone named Harriet Morgan from Sterling, Massachusetts, nor have we ever received any loan applications or business inquiries from this individual. In fact, an attempt to locate this individual provided no listings for a Harriet Morgan from Sterling, Massachusetts, either on the internet, or in the directory assistance telephone listings. You are welcome to confirm that there does not appear to be any individual by this name residing in the Sterling, Massachusetts area. We believe that this person does not actually exist, and that this erroneous posting may be a deceitful attempt by an unethical business competitor, to damage, discolor, or taint, our otherwise exceptional business reputation. You are welcome to view our A+ rating at the Better Business Bureau, at the following link. You are also welcome to call our offices at (978) 422-2311 for any additional information, details or clarification with regard to our business practices in the field of mortgage lending services, or our exceptional business reputation in the community. Thank you for your consideration in reading our response to this erroneous complaint. Sincerely, Dana Bain President Premiere Mortgage Services, Inc. www.BainMortgage.com 11 Malvern Hill Road Sterling, MA 01564 978-422-2311
