spc3rd
Williamsburg,#2Consumer Comment
Wed, May 19, 2010
You make the statement at the end of your posting the original complaint poster should not be defaming Banfield when the person does not wholly understand the situation. May I suggest you enter the following words on your Internet browser's search line: "Banfield, complaints against."
There may be some question or even doubt when only a single complaint or even just a few complaints are lodged against a specific veterinary facility or veterinary chain such as Banfield. It is quite another when there exist massive numbers of complaints across the U.S against a particular entity and many attesting repeatedly to the same things.
I myself developed serious concerns regarding my own pet's treatment at a Banfield facility. Fortunately, I made the decision to change veterinary facilities after my pet's first and only visit to Banfield.
Lisa
Columbia,#3UPDATE Employee
Fri, July 04, 2008
I am a vet tech and it sounds to me that you are very worried about your dog having his temperature taken rectally. This is very common in vet medicine as we cannot exactly ask the pet to hold the thermometer under his tongue for 30 sec. Many dogs react (squirm, cry, totally freak out) just when they are held by us. It's not that they are being hurt, they are just nervous/uncomfortable with strange situations, or possibly ones they remember (shots!) and don't particularly like. Often they are reacting to the negative reactions of their owners. Now only you can judge if the vet handled your pet roughly, but you CANNOT blame an anal gland abscess on a rectal temperature! Unless the anal glands were very full or already abscessed it would not have been noticeable without a rectal exam which I'm guessing from your report was not done (and is not done in a typical physical exam by most vets). And from the report the original visit was 5/22, then he was brought to the emergency vet 4 days later. A lot can change in four days! Vets definitely can make mistakes, they're human. But in my opinion, you shouldn't be defaming people when you are not wholly understanding the situation.