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  • Report:  #224900

Complaint Review: BANK OF AMERICA - Charlotte North Carolina

Reported By:
- new york, New York,
Submitted:
Updated:

BANK OF AMERICA
100 North Tryon Street Charlotte, 28255 North Carolina, U.S.A.
Phone:
800-4322000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Bank of America is stealing their customers money again. After making a direct deposit from employer, the bank debited account on same day claiming "the deposit takes 48 hours to clear".

this inspit of my global company employers millions in payroll direct deposits. they are using there computers ot beat the customer by first making debit and then credit even if the credit ((deposit)) is on the same day.

Be warned they are not very responsive and have instituted a memo policy preventing branch relationship bankers from reversing.

Jay

new york, New York
U.S.A.


5 Updates & Rebuttals

Robert

Wallingford,
Connecticut,
U.S.A.
Steve is always right on the money...

#2Consumer Comment

Wed, December 13, 2006

however, not ALL banks process debits before credits on the same banking day. My current bank does indeed process credits first followed by debits that post to my account on a particular day. However their account terms and conditions does state that they can process debits and credits in any order they chose. I expect that they will change that soon, as they seem to be falling in line with the larger bank's policies. Up until this past spring they would process debits smallest to highest. Now they process them opposite. Regardless, I keep an accurate account register so it has little or no effect on me.


Steve

Bradenton,
Florida,
U.S.A.
Ken is absolutely correct. And every bank does this.

#3Consumer Suggestion

Tue, December 12, 2006

Jay, This is common banking practice. The problem is, you were living on the "float" by making transactions against your account BEFORE your direct deposit was posted. Charges/debits ALWAYS get posted before Credits/deposits in the same banking day. This is clearly detailed in your account agreement. Manage your account the way it should be and NSF fees will never be a problem. I have 3 different direct deposits into my Bank of America checking account very month. I have never had a problem, because i wait to spend my money after it has been posted to my account.


Ken

Randolph,
Massachusetts,
U.S.A.
Direct Deposits

#4Consumer Comment

Tue, December 12, 2006

By law, banks cannot and do not hold Direct Deposits. They can (and do) hold funds deposited by check. There may have been some confusion on this issue when you asked your question. What does happen, however, is that the mega-banks process all transactions for a calendar date at night, and the process debits before credits. This means that if you have a direct deposit due for a Friday morning, and checks come in on Friday, you are overdrawn, plain and simple. While this doesn't seem fair, they disclose this when you open the account, so (in theory) you are forewarned. This is only going to get worse in the future, since we are now beginning to see checks clearing accounts on the day they are written.


Ken

Randolph,
Massachusetts,
U.S.A.
Direct Deposits

#5Consumer Comment

Tue, December 12, 2006

By law, banks cannot and do not hold Direct Deposits. They can (and do) hold funds deposited by check. There may have been some confusion on this issue when you asked your question. What does happen, however, is that the mega-banks process all transactions for a calendar date at night, and the process debits before credits. This means that if you have a direct deposit due for a Friday morning, and checks come in on Friday, you are overdrawn, plain and simple. While this doesn't seem fair, they disclose this when you open the account, so (in theory) you are forewarned. This is only going to get worse in the future, since we are now beginning to see checks clearing accounts on the day they are written.


Ken

Randolph,
Massachusetts,
U.S.A.
Direct Deposits

#6Consumer Comment

Tue, December 12, 2006

By law, banks cannot and do not hold Direct Deposits. They can (and do) hold funds deposited by check. There may have been some confusion on this issue when you asked your question. What does happen, however, is that the mega-banks process all transactions for a calendar date at night, and the process debits before credits. This means that if you have a direct deposit due for a Friday morning, and checks come in on Friday, you are overdrawn, plain and simple. While this doesn't seem fair, they disclose this when you open the account, so (in theory) you are forewarned. This is only going to get worse in the future, since we are now beginning to see checks clearing accounts on the day they are written.

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