- Report: #83437
Complaint Review: BANK OF AMERICA - Charlotte North Carolina
-
Author Confirmed
Why?
BANK OF AMERICA
100 TRYON ST. Charlotte, 28255 North Carolina, U.S.A.
Phone:
800-933-6262
Web:
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BANK OF AMERICA ripoff supports postal mail thieves by cashing STOLEN, ALTERED, and FORGED MONEY ORDERS without checking ID Charlotte North Carolina
Money orders are supposed to be a SAFE way of sending money, right? NOT WITH BANK OF AMERICA!
I bought a WESTERN UNION money order, filled it out, and mailed it off to the person I was paying.
The money order never got to the intended destination.
A THIEF had stolen some mail and helped himself to the contents, including my money order. The money order was, thank GOD, only $20.00.
The Postal thief changed the name on the money order to his own and it was VERY obvious that there was changes made to the money order. I have seen it. He did not change the intended address on the money order, and if Bank of America had done their JOB, they would have refused to cash this. No way would the thief have had this Louisiana address on his drivers liscense.
Bank of America DID NOT I.D. this thief, and gave him my $20.00 that was intended for someone else. Who knows how many others they have ripped off in this way.
I filed a complaint with the Postal Investigators and they finally caught the thief. This was something he'd been doing for some time. Others had filed complaints also.
I called Bank of America AND emailed them several times to get my money back that they so carelessly and freely gave away to a thief.
They refuse to give my money back and stated they DO NOT have to check an ID to cash a money order EVEN IF IT HAS BEEN CLEARLY ALTERED!
I have their emails stating this! They didn't deny that they'll give your money, the HONEST person's money, away to a low life postal thief.
So, I wanted to pass these FACTS along to other victims of Post Office mail theft that Bank of America SUPPORTS the criminals and will GIVE them your money, if a stolen, and forged money order is presented to them.
On Bank of America's website, their Chairman and CEO, Kenneth D. Lewis, states something like "we help you to achieve your dreams".
His company also helps criminals achieve THEIR dreams and the HECK with the honest public.
His company STOLE my money by giving it to a THIEF that very obviously altered, and FORGRED the money order.
And they have the nerve to tell me on the phone, and EMAIL me, saying they DO NOT HAVE TO CHECK AN ID TO CASH A MONEY ORDER EVEN IF ALTERED OR FORGED!
They still refuse to give me back my $20.00.
It is going to cost me $12.00 to get a refund for the MO from the MO company.
Bank of America should pay the whole $20.00.
If it wasn't for Bank of America, this particular crime would never have been successful!
And they have no remorse for their victims.
George
Forest, Virginia
U.S.A.
I bought a WESTERN UNION money order, filled it out, and mailed it off to the person I was paying.
The money order never got to the intended destination.
A THIEF had stolen some mail and helped himself to the contents, including my money order. The money order was, thank GOD, only $20.00.
The Postal thief changed the name on the money order to his own and it was VERY obvious that there was changes made to the money order. I have seen it. He did not change the intended address on the money order, and if Bank of America had done their JOB, they would have refused to cash this. No way would the thief have had this Louisiana address on his drivers liscense.
Bank of America DID NOT I.D. this thief, and gave him my $20.00 that was intended for someone else. Who knows how many others they have ripped off in this way.
I filed a complaint with the Postal Investigators and they finally caught the thief. This was something he'd been doing for some time. Others had filed complaints also.
I called Bank of America AND emailed them several times to get my money back that they so carelessly and freely gave away to a thief.
They refuse to give my money back and stated they DO NOT have to check an ID to cash a money order EVEN IF IT HAS BEEN CLEARLY ALTERED!
I have their emails stating this! They didn't deny that they'll give your money, the HONEST person's money, away to a low life postal thief.
So, I wanted to pass these FACTS along to other victims of Post Office mail theft that Bank of America SUPPORTS the criminals and will GIVE them your money, if a stolen, and forged money order is presented to them.
On Bank of America's website, their Chairman and CEO, Kenneth D. Lewis, states something like "we help you to achieve your dreams".
His company also helps criminals achieve THEIR dreams and the HECK with the honest public.
His company STOLE my money by giving it to a THIEF that very obviously altered, and FORGRED the money order.
And they have the nerve to tell me on the phone, and EMAIL me, saying they DO NOT HAVE TO CHECK AN ID TO CASH A MONEY ORDER EVEN IF ALTERED OR FORGED!
They still refuse to give me back my $20.00.
It is going to cost me $12.00 to get a refund for the MO from the MO company.
Bank of America should pay the whole $20.00.
If it wasn't for Bank of America, this particular crime would never have been successful!
And they have no remorse for their victims.
George
Forest, Virginia
U.S.A.
1 Updates & Rebuttals
Robin
Waldron,Arkansas,
U.S.A.
B of A: Where the rules change minute to minute, to suit B of A!
#2Consumer Comment
Wed, March 10, 2004
I read your report with interest, because this bank is the biggest pain in the fanny in the world. They operate like the old-time gangsters. I had no idea that Bank of America would ever cash ANYTHING without an ID. If you have an established account there, you still have to bring two picture IDs, a library card, your voter registration, your birth certificate and your mother and/or grandmother to verify your legal existence! Then after they take fingerprints and hair samples (in case they should need DNA samples for later) they might deign to deposit (not cash)the paycheck you have worked all week for into your established account. Of course, you do know they will put a "hold" on these funds for an undetermined length of time...usually long enough for you to have "bounced" several checks and them to begin collecting those overdraft fees, even if they have to wait two months for that to happen. Bank Of America seems to operate under a system of fluctuating rules that are always slanted in their favor, much like the odds at a casino. They will never admit wrongdoing or mistakes. Somewhere in their really thick "Book of Rules" with teeny-tiny print, there will be a disclaimer absolving B of A of all liability for this snafu (even if they have to go have them printed up overnight). I am sorry I cannot help you with this money order dilemma; you will be out your service fee and probably your twenty bucks before it is all over. There are no helpful consumer comments when dealing with this bank. It is always their way or no way. Your best bet is to keep pushing the issue with the postal inspectors and perhaps they can enforce a rule change for cashing money orders across the board. Mail theft is a felony, maybe a few public beheadings would make people less likely to do it? Have you noticed that one crook always seems amenable to helping another crook? The only "dreams" this bank achieves are consumer nightmares, but very good for Bank of America's bottom line. You have my deepest sympathies for your unfortunate experience with this bank. I know for a fact that you do not even have to be their customer for them to steal from you!
