- Report: #267431
Complaint Review: Bank Of America - Internet
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Author Confirmed
Why?
Bank Of America
bankofamerica.com Internet, U.S.A.
Phone:
800-432-1000
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Bank Of America ripoff Worst Bank Ever Evil Internet
This is by far the worst company I have ever had to deal with (even worse than Comcast). Their customer service department employees are the most evil and uncaring/unhelpful people I have ever had to deal with. I was not given proper credit for a deposit, and I am currently still on hold while I am writing this. It has now been over 30 minutes of hold time according to the time counter on my phone. This is not the first time I have had a problem with Bank of America- they seem to pride themselves in providing the worst customer service possible. I cannot wait to switch banks.
Do not do business with this company- find another local bank and you will be much better off.
Oliver
amherst, Massachusetts
U.S.A.
Do not do business with this company- find another local bank and you will be much better off.
Oliver
amherst, Massachusetts
U.S.A.
1 Updates & Rebuttals
Oliver
amherst,Massachusetts,
U.S.A.
Customer Service Came Through in End
#2Author of original report
Wed, August 29, 2007
After about 45 minutes of hold time, my representative at Bank of America did actually manage to get me the information I needed, and sent me documentation to clarify what happened immediately via first class mail. The hold time was incredibly frustrating, but they did answer my question, and suprisingly enough provide satisfactory service. Case Closed.
