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  • Report:  #1112016

Complaint Review: Bank of America - Tamarac Florida

Reported By:
Truly pissed off at them - Tamarac, Florida,
Submitted:
Updated:

Bank of America
7001 N. University Drive Tamarac, 33321 Florida, USA
Phone:
954-722-0200
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I walked in to my local bank branch in Tamerac to close out a HELOC account.  The customer service representative Jose Ortiz took over an hour to handle it.   Come to find out three weeks later... he never handled it at all.  

When I called the bank to complain bitterely about the complete lack of customer service the bank sent police to my house claiming I threatened the people at the tamarac branch (never happened).   Then they closed all my accounts.  Banking with them has been the worst experience of my life.  They closed my Operating, my merchant and my personal checking without warning and honestly without justification.  I complained for good reason not made up excuses.  They failed to close a HELOC after many many tries to do just that.  They can't even service the accounts they have on file.  You can never reach a person when you need one... never.  When you do they hang up on you if you complain about the treatment you've been getting.   They suck.   I'm 52 years of age and I've never seen anything so ridiculous in my life.  

NEVER BANK WITH BANK OF AMERICA.  They are putting themselves out of business with the way they do business. 

 



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