- Report: #682600
Complaint Review: Barclays - Wilmington Delaware
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Barclays
PO Box 8885 Wilmington Delaware 19899 U.S.A. Wilmington, 19899 Delaware, United States of America
Phone:
Web:
www.barclayscardus.com
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Barclays juniper bank Balance Transfer Pending, but still charged me the money it has been years Wilmington , Delaware
I was solicited by Barclays in October of 2006 to do a balance transfer with 0% for 6 months. The transfer was supposed to be between Barclays and American Express. American Express claimed they never received the transfer, and barclays claimed they sent it.
I was immediately being charged by Barclays for the U$5000.00 however american express has never received this money. I have made hundreds of attempts to get AMEx barclays on the phone to work things out; no luck there.
Once I go through to a "corporate contact" in a New York Office who told that my account shows balance transfer pending which meant that they had NOT received a confirmation of paymentnumber form the "CheckFree" the company use to pay the Other side , in my case AMEX.
The person further speculated that the likely hood is that it never got done.
After 4 years, and multiple times paying of this money, my account still says balance transfer pending, meanwhile I may have picked a fight with the wrong side.. and refused to Pay AMEX the 5K. In hind sight I wasn't there fault and they should be responsible for finding the payment send by barclays...
looking through these complaints, it seems I am not alone.. other please have this same issue with balance transfers not going through but still being charged.
2 Updates & Rebuttals
CICI
United States of AmericaIncredible
#2Consumer Comment
Sat, February 26, 2011
Agree with you 100% Steve. 4 years??? I believe that issue could have been easily resolved by calling Barclays....
Steve
Bradenton,Florida,
U.S.A.
Obviously you are a genuine idiot
#3Consumer Comment
Fri, January 14, 2011
4 years??? Are you kidding???
The solution here is just so simple and it really amazes me that it would take you 4 years to figure it out.
Your balance transfer deal was NOT with American Express. It was with Barclays.
All you had to do was keep paying AMEX as agreed until the transfer took place. This is a real simple concept even for the dumbest idiot out there.
Then, the first bill you got that showed the transfer and the payment due was where you were supposed to do a written dispute. That would have cured the situation, and would have protected you from any adverse action.
Is this even a factual report? I cannot believe anyone would be stupid enough to let something like this go for 4 years.
